Book Direct Benefits:
- Best rate guarantee
- Complementary upgrade on arrival subject to availability
- Take advantage of our special offers
In public areas of The Priory and some staff areas, CCTV is in use and video recordings might be made. CCTV is used for service reasons for the better management of The Priory and for the safety and security for all its clients and staff.
By making your restaurant or stay purchase using our online booking engine, you are protected by Secure Socket Layer (SSL) technology. The personal information you enter, including your name, address and credit-card information, is securely encrypted.
Your personal information refers to the data The Priory obtained from you in connection to your purchase. Your privacy is important to us and we promise to respect your personal information.
Information is collected lawfully and in accordance with the Data Protection Act 1998 and we do our best to ensure that your details are accurate and up-to-date and do not keep records older than 5 years.
You can request the removal of your personal information from our database at any time and will not be disclosed or sold to any third party.
The type of information we collect includes:
Name, postal address, phone number, email address
We use your personal information to provide you with the best possible service we can. We like to be able to occasionally update you on special offers and news via your chosen mode of communication (email, post or phone).
Data collection and Coronavirus:
To adhere to Government guidelines and support Track and Trace efforts, we are obliged to collect and keep a record of Names, Telephone numbers, Date/Time of visit and Date/Time of Departure. This can be the lead booker for group bookings. We are required to keep with data for 21 days.
Cookies are small amounts of information that are stored on your computer. They are used by The Priory to identify you when you visit the site, and to help us give you the best experience when visiting our website as possible. You do not have to have cookies placed on your computer, you can disable cookies on your Internet browser.
As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to occasionally update you on special offers and news or to contact you if we need to obtain additional information relating to a booking. We do not rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at reservations@theprioryhotel.co.uk
Your information is protected from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
You are entitled to see the information held about you at any time and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email or call Front of House. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any changes to our privacy policy in the future will be posted to our website and, where appropriate, through email notification.